Great call phone service reviews on Consumer Affairs website
I found a few reviews on the site and the site had an overall star review rating of 4.6 stars out of 5 stars. Most of the reviews were quite repetitive, a lot of them were about how helpful the phones are and are able to detect falls and health issues and immediately alert for help. A few people gave their testimonies. There were also customers who mentioned how great their customer service and prices are. Here’s a few of the good reviews: Now on to the bad reviews, some customers complained about frequent battery issues on the phone, issues with the phone receiving notifications. There were also some complaints about the phones not being user friendly and having major service connection issues. A customer wrote about how he cancelled his account with Great call but he still kept being charged by the company. Within 20 minutes, the EMS was there and they took care of me. At the time, I had injured my arm but they were just scrapes and bruises, and I didn’t have to go to the hospital. Everything went smoothly and it was very professionally done. I’m very pleased with Lively Mobile and I’ve also recommended it to a number of friends. Some customers expressed their anger when they found out that the phones being sent by the company were defective. Some of the devices didn’t work at all and fall detection features did not work on some of them. A few customers claimed that customer service was rude and irresponsible. Here’s a few of the reviews: (Source) Called customer service and a fourth unit was recently sent and again it has the same charging issues. My mother lives alone and this is not acceptable. A battery should at least last more like 16-18 hours. I will be looking for another company as soon as I can.
Great call phone service reviews on Trustpilot website
The Trustpilot site had an overall star review rating of 2.4 stars out of five stars. There were some good reviews so let’s start there. Some customers spoke about how Great call phones saved their lives when they were at home alone and had an accident or a fall. They spoke about how quickly the team responded to the alert and were able to get there in time. Some customers praised their customer service and wrote about how polite and helpful they are to customers. The affordability of their phones was also spoken about and how easy to use the phones are. Here’s a few of the reviews: Moving on to the bad reviews, some customers spoke about how their phones did not work right and one customer wrote about how he called up customer service to fix his phone but they didn’t know what they were doing which caused the customers phone to be hacked. There were also a few complaints about customers being charged a higher bill and plan than what they subscribed for. So far, this phone does fit the bill. I do not stream or download movies but do call, text, pictures and a little internet browsing. I have not tried the maps/gps yet. Call quality is the same as my old Verizon quality. Lively customer service has been polite and very helpful. Sometimes we have learned together! I had a good experience with customer service, unlike all the other nightmare customer services where you have to hold for half an hour or more, and then are connected overseas to reps who don’t understand, won’t help you, are rude, and hang up on you. Thank you GreatCall! Some customers also complained about how customer service would sometimes not pick their calls and leave them on hold for hours and never solve their issues. Apparently, it’s quite difficult to cancel your account, there are always a lot of issues when you try to cancel according to one of the reviews. Here’s a some of the reviews: (Source) Last Words After reading through all the reviews on different sites, it seems like Great call has some improvements and adjustments to make, because the complaints are repetitive.
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title: “Great Call Phone Service Reviews Mobilityarena” ShowToc: true date: “2022-11-30” author: “Eve Hoeft”
Great call phone service reviews on Consumer Affairs website
I found a few reviews on the site and the site had an overall star review rating of 4.6 stars out of 5 stars. Most of the reviews were quite repetitive, a lot of them were about how helpful the phones are and are able to detect falls and health issues and immediately alert for help. A few people gave their testimonies. There were also customers who mentioned how great their customer service and prices are. Here’s a few of the good reviews: Now on to the bad reviews, some customers complained about frequent battery issues on the phone, issues with the phone receiving notifications. There were also some complaints about the phones not being user friendly and having major service connection issues. A customer wrote about how he cancelled his account with Great call but he still kept being charged by the company. Within 20 minutes, the EMS was there and they took care of me. At the time, I had injured my arm but they were just scrapes and bruises, and I didn’t have to go to the hospital. Everything went smoothly and it was very professionally done. I’m very pleased with Lively Mobile and I’ve also recommended it to a number of friends. Some customers expressed their anger when they found out that the phones being sent by the company were defective. Some of the devices didn’t work at all and fall detection features did not work on some of them. A few customers claimed that customer service was rude and irresponsible. Here’s a few of the reviews: (Source) Called customer service and a fourth unit was recently sent and again it has the same charging issues. My mother lives alone and this is not acceptable. A battery should at least last more like 16-18 hours. I will be looking for another company as soon as I can.
Great call phone service reviews on Trustpilot website
The Trustpilot site had an overall star review rating of 2.4 stars out of five stars. There were some good reviews so let’s start there. Some customers spoke about how Great call phones saved their lives when they were at home alone and had an accident or a fall. They spoke about how quickly the team responded to the alert and were able to get there in time. Some customers praised their customer service and wrote about how polite and helpful they are to customers. The affordability of their phones was also spoken about and how easy to use the phones are. Here’s a few of the reviews: Moving on to the bad reviews, some customers spoke about how their phones did not work right and one customer wrote about how he called up customer service to fix his phone but they didn’t know what they were doing which caused the customers phone to be hacked. There were also a few complaints about customers being charged a higher bill and plan than what they subscribed for. So far, this phone does fit the bill. I do not stream or download movies but do call, text, pictures and a little internet browsing. I have not tried the maps/gps yet. Call quality is the same as my old Verizon quality. Lively customer service has been polite and very helpful. Sometimes we have learned together! I had a good experience with customer service, unlike all the other nightmare customer services where you have to hold for half an hour or more, and then are connected overseas to reps who don’t understand, won’t help you, are rude, and hang up on you. Thank you GreatCall! Some customers also complained about how customer service would sometimes not pick their calls and leave them on hold for hours and never solve their issues. Apparently, it’s quite difficult to cancel your account, there are always a lot of issues when you try to cancel according to one of the reviews. Here’s a some of the reviews: (Source) Last Words After reading through all the reviews on different sites, it seems like Great call has some improvements and adjustments to make, because the complaints are repetitive.
Don’t miss our reviews.Follow our news on Google News.Join our WhatsApp Group, to be notified of the most important articles and deals,Follow us on Instagram, Facebook, Twitter, and YouTube.
